Welcome to our Support page.

While Trinkar Electronics no longer provides in person or phone support for the HEX media devices, you can still find lots of help on this support webpage. The purpose of the page is to provide tips, guides, tutorials, troubleshooting help, and answers to frequently asked questions on all our products. We will be adding content to the Support page from time to time, so make sure to visit this page regularly.

If you would like to find out how you can update your HEX media device on your own, email us at contactus@trinkarelectronics.com for detailed instructions.

Last update: 7-July-2022.