Thank you for shopping at Trinkar Electronics. All TV boxes have a 1 Year Manufacturer’s warranty on its hardware and limited support on some software. All accessories have a 90-day warranty from the day of purchase. Trinkar Electronics will repair or replace any warranty items that are defective or damaged due to a manufacturing fault at time of purchase. A receipt of purchase from Trinkar Electronics must accompany all items brought to Trinkar Electronics for service or replacement. Replacements are at the sole discretion of Trinkar Electronics.

Returns and Refunds:

All devices purchased online at trinkarelectronics.com can be returned within 15 days after receipt of the product for a full refund. Products returned must include all pieces and packaging and be in undamaged condition. There is no refund on Marked Down or On Sale purchases. See Exchanges for how to proceed if your product is defective or damaged at time of purchase.

Sale items:


Damaged items:

If you received a damaged product, please notify us immediately for assistance, we’re here to help. See Exchanges for how to proceed.


We only replace items if they are defective or damaged at time of purchase.  If you need to make an exchange, send us an email at contactus@trinkarelectronics.com with the following information:

– Your full name, address and contact number where you may be reached
– The date of your purchase and whether the item was purchased on our website or at our Pickering Markets booth
– The Product Serial number (found on the bottom of the item or on the box packaging)
– The reason for your exchange request.

We will contact you within 3 business day. Once we establish an exchange is authorized, you may mail or drop off the item to the following address:

Trinkar Electronics
9325 Yonge St, Box 228 (inside No Frills)
Richmond Hill, ON
L4C 0A8

Contact us

If you have any questions about our Returns, Refunds and Exchanges Policy, please contact us:

– By email: contactus@trinkarelectronics.com. Terms and conditions subject to change without notice.

Last Updated: 10-July-2022